Tuesday, 23 February 2016

HOW TO REPORT YOUR BANK TO CBN FOR ILLEGAL CHARGES ON YOUR ACCOUNT

For those of you that have been experiencing unnecessary deduction from your account by your banking institutions,  this is the right time to let Central Bank of Nigeria (CBN) know about it. As the management of CBN provided a platform to allow customers report every illegal activities by their banks to them directly.


 According to CBN representative Ibrahim Mu’azu,The Central  Bank  of  Nigeria(CBN) has  received  series  of  complaints from customers of Deposit Money Banks (DMBs) alleging excessive and in some cases illegal charges from their respective banks. The Revised  Guide  to  Bank  Charges  clearly  specifies  allowable  charges for  all  banking  services  and  the  CBN  does not  in  any  way condone the fleecing of banking customers under any guise and this must stop. 

How Can I Report my Bank?

Bank customers are reminded to forward there complaints to Director, Consumer Protection Department; email: cpd@cbn.gov.ng
You can read the full article HERE

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